{"id":137,"date":"2026-08-26T19:21:41","date_gmt":"2026-08-26T17:21:41","guid":{"rendered":"https:\/\/creacionesymas.com\/?page_id=137"},"modified":"2026-08-26T21:07:46","modified_gmt":"2026-08-26T19:07:46","slug":"reembolso_devoluciones","status":"publish","type":"page","link":"https:\/\/creacionesymas.com\/?page_id=137","title":{"rendered":"Pol\u00edtica de devoluciones y reembolsos"},"content":{"rendered":"\t\t
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POLITICA DE DEVOLUCIONES Y REEMBOLSOS<\/h2>\n\t\t\n<\/div>\n
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Debido a la naturaleza de nuestros productos, los cuales se elaboran bajo pedido y con especificaciones totalmente personalizadas, no aceptamos cambios, devoluciones ni cancelaciones<\/strong> una vez que el producto ha entrado en fase de producci\u00f3n. De acuerdo con la legislaci\u00f3n vigente, el derecho de desistimiento no se aplica a bienes confeccionados conforme a las especificaciones del consumidor o claramente personalizados.<\/div>
\u00bfQu\u00e9 pasa si mi producto llega da\u00f1ado o tiene un error?<\/strong>
Aceptamos la sustituci\u00f3n del producto o el reembolso \u00fanicamente en los siguientes casos:<\/div>
    • Defecto de fabricaci\u00f3n:<\/strong> El art\u00edculo presenta fallos de material o impresi\u00f3n.<\/span><\/li>
    • Error en la personalizaci\u00f3n:<\/strong> El dise\u00f1o o texto final no coincide con el que enviaste al confirmar tu pedido.<\/span><\/li>
    • Da\u00f1os en el transporte:<\/strong> El paquete lleg\u00f3 roto debido al servicio de mensajer\u00eda.<\/span><\/li><\/ul><\/li><\/ul>

      <\/p>

      C\u00f3mo reportar una incidencia:<\/strong><\/div>
        1. Escr\u00edbenos a creacionesymas_as@hotmail.com<\/strong>\u00a0en un plazo m\u00e1ximo de 48 horas<\/strong>\u00a0desde la recepci\u00f3n del paquete.<\/span><\/li>
        2. Adjunta tu n\u00famero de pedido.<\/span><\/li>
        3. Env\u00eda fotos claras del producto defectuoso y del embalaje si lleg\u00f3 da\u00f1ado.<\/span><\/li><\/ol><\/li><\/ol>

          <\/p>

          Una vez revisado tu caso, si se aprueba la incidencia, procederemos a fabricar y enviarte un art\u00edculo nuevo sin coste adicional, o bien a realizar el reembolso \u00edntegro en tu mismo m\u00e9todo de pago en un plazo de 7 d\u00edas<\/strong>.<\/div>
          <\/div>
          \u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

          POLITICA DE DEVOLUCIONES Y REEMBOLSOS Debido a la naturaleza de nuestros productos, los cuales se elaboran bajo pedido y con […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-137","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/creacionesymas.com\/index.php?rest_route=\/wp\/v2\/pages\/137","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/creacionesymas.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/creacionesymas.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/creacionesymas.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/creacionesymas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=137"}],"version-history":[{"count":12,"href":"https:\/\/creacionesymas.com\/index.php?rest_route=\/wp\/v2\/pages\/137\/revisions"}],"predecessor-version":[{"id":973,"href":"https:\/\/creacionesymas.com\/index.php?rest_route=\/wp\/v2\/pages\/137\/revisions\/973"}],"wp:attachment":[{"href":"https:\/\/creacionesymas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}